Conflicts whisper before they shout. Track micro-signals: shorter replies, vague deadlines, or meeting cancellations. When you notice two signals, schedule a ten-minute check-in using a simple opener: “I might be misreading this, yet I’m sensing distance.” A marketer tried this early nudge and uncovered hidden capacity issues, preventing escalation. Keep a weekly log of micro-signals you observe and the conversations they prompt, then reflect on patterns and preventive actions.
Try the sequence: observation, feeling, need, request. “When the spec changed after handoff, I felt anxious because I need predictability. Could we lock changes by noon Wednesdays?” Role-play both sides, resisting analysis until needs are named. A developer used this phrasing and won a stable cutoff without blame. Practice with three scenarios, then exchange scripts with a peer to broaden language and sharpen empathy under realistic pressure.
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